Your local technician · 25km radius
About Hometown IT
Your Local Windsor Technician
Local computer help from your first call to the finished job. Friendly advice and support in your home.
$89 initial consultation
Repaired in your home
Ask about appointment availability
Get a free quote
Phone and online quotes are free, with no obligation. Onsite visits start with an $89 initial consultation.
Why onsite
Your computer never leaves the house
Most computer problems don't need to leave your home. Unplugging a desktop, driving it to a shop, waiting four days and driving back is the slowest and most disruptive way to fix a machine — and you're often paying for the shop's rent and reception in the price.
Your local technician comes to you, diagnoses the problem in front of you, and explains it in plain English before any work starts. Most jobs are finished in the same visit. Your computer stays where it is, which means your photos, documents and saved passwords stay at home too.
Pricing
What it costs, before work starts
The initial consultation is $89, including travel within the service area, diagnosis and the first 30 minutes of work. Additional time is $25 per 15-minute block. Your local technician explains and agrees the expected cost with you before continuing. Parts and specialist lab services are quoted separately and require your approval. The $89 initial consultation fee applies even if a repair or recovery is not possible. There is no separate callout fee.
$89 initial consultation
Covers travel, a full diagnosis, and the first 30 minutes of work.
$25 per 15 minutes
After the first 30 minutes, additional work is charged in 15-minute blocks at $25 per block. Your local technician agrees the expected cost with you before continuing.
No callout fee
No separate callout fee. The $89 initial consultation fee includes travel and diagnosis, even if a repair isn't possible or isn't worth doing.
Local reviews
See what the locals are saying
Overall Rating
Jacob was very helpful with my troubles and even took the time explaining to me what went wrong. Had my laptop up and running very quickly. Very efficient.
Fantastic service! Jacob is a professional who provides efficient, understanding and outstanding service. Getting everything I needed up and running in no time!
Very friendly and professional. Got my laptop back up and running in no time ☺️
Excellent Work, Jacob helped me set-up and install my new wifi, even helped me with my smart home system when it left me stumped, will definitely be using his services again!
Who Hometown IT helps
Families, retirees and people working from home
Older customers can expect patient support without jargon or pressure. If you want to understand the work, your local technician will explain it and leave written notes behind. If you'd rather simply have the problem fixed, that's fine too.
Hometown IT covers Windsor, South Windsor, Windsor Downs, Richmond, North Richmond, McGraths Hill, Pitt Town, Wilberforce, Bligh Park, Glossodia, Vineyard, Riverstone, Rouse Hill and Kurrajong. If you're within about 25km of Windsor, call to check coverage.
Need a hand with something?
Describe the problem and get an honest assessment of whether it's worth fixing.